Terms & Conditions:

1.Monthly bills are computed by taking an average of the usage during the previous eleven months and the current month's usage. Current energy rates are applied to this average monthly usage to calculate the current payment due. Qualified customers with less than 12 month's history at the current premise are also allowed to enroll in the Plan.

2.Monthly bills rendered under this Plan will be based upon a moving average consumption and will normally change each month. The moving average will change slightly each month and thus appropriate dollar adjustments will be made to the billed amount each month.

3.The provisions of this Plan are applicable to all residential customers and to certain nonresidential gas customers. Accordingly, the following nonresidential customers do not qualify for this Plan:
   •Industrial, municipal or inter-departmental gas customers.
   •Combination customers who have electric demand meters –neither the gas and/or electric usage qualifies for the Plan.
   •Interruptible or otherwise controlled customers.
   •Seasonal, short-term or temporary customers.
   •Customers whose accounts are delinquent and who have not entered into a Deferred Payment Agreement.
   •Customers whose usage patterns are not sufficiently predictable so as to permit estimation on an annual basis with a reasonable degree of certainty.

4.Customer's whose account is current and otherwise qualify for enrollment in the Plan as provided in Section 3, will be so informed and the customer's account record in the Customer Information System will be so coded.

5.Customers who are delinquent cannot qualify for the Plan unless they are able to pay any amounts past due or enter into a Deferred Payment Agreement with the Company. The customer agrees to pay a reasonable fixed amount each month in addition to the Balanced Billing Plan payment amount until such arrears are paid in full.

6.Customers enrolled in the Plan will continue to be billed under the Plan provisions until they request removal or they are sixty days in arrears and are removed from the Plan by the Company.

7.If a customer desires to be removed from the Plan, customer must contact Company to request withdrawal from the Plan. Removal from plan will be effective following contact regarding withdrawal. Upon such removal the total unpaid balance becomes due at the next billing cycle. If a credit balance exists it may be refunded or applied to the next cycle billing, at the customer's discretion.

8.If a customer is removed from the Plan due to delinquency as indicated above, the total unpaid balance in their account becomes due and payable.