Montana-Dakota Utilities' Continuous Service Agreement (CSA) program provides property owners and property management companies the ability to maintain constant, year-round utility service to a property without the worry of interruption if a tenant moves out. The purpose of the program is to provide continuous service to property owners, however, it is not intended as a property management tool. The program does offer several advantages:
Now you can view details and request changes to your Continuous Service Agreement online. Enroll today and start to manage your CSA through the Property Portal website. The following online tasks are available through the portal:
To activate a CSA with MDU, visit our Property Portal to quickly complete the process online.
For more information, or to activate a CSA by mail, fax or email, review the CSA documentation available at the following links and process according to the instructions provided. Select the link for your respective state's Continuous Service Agreement (CSA) documentation. The state is dependent upon the location of the premise being managed:
Montana CSA & Exhibit A
North Dakota CSA & Exhibit A
South Dakota CSA & Exhibit A
Wyoming CSA & Exhibit A
Exhibit B: CSA Authorization
Incomplete or incorrectly-filled-out forms cause delays in processing your Continuous Service Agreement (CSA) and leave your properties unprotected. Before sending us a completed CSA, be sure to do the following:
Check a box in Section 4 titled DISCONNECTION.
Ensure that the MDU Account Holder Name and Signature have been filled in on each page
The MDU Account Holder Name should be identical on each page (name and spelling).
The MDU Account Holder Name is the name that should appear on the bill when the service reverts.
The Signature should be identical on each page (Signature name can be different from the MDU Account Holder Name if for a business)
The document “Exhibit B: CSA Authorization” above is an optional part of the CSA. It is for the owner of a property(ies) to designate a third-party company, or individual, who is authorized to make transactional changes to the utility account(s) in question. An example would be an owner who employs a property management company to run the day-to-day affairs of the property. If there is no property manager, or other authorized third party, it is not necessary to complete Exhibit B.
Montana-Dakota Utilities Co
Attn: Customer Support
PO Box 7608
Boise, ID 83707-1608
Online Account Services
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