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If this is an emergency, call 800-638-3278

Please do not use this contact form if you have an emergency such as:
• Gas Odor  • Gas Leak  • Possible Carbon Monoxide Symptoms • Line Break

CHANGE TO CUSTOMER SERVICE HOURS

In an effort to accommodate both our customers and our staff during this difficult time, we are temporarily adjusting our customer service hours to 8 a.m.- 5 p.m., Monday through Friday. Emergency response will remain available 24/7 by calling 800-638-3278.
As always, you have the ability to manage your Montana-Dakota Utilities account online. This includes making payments, starting or stopping service, updating contact information, and many other account functions. Online Account Services is always available on any device. Click here to learn more or to register your account.

Contact Montana-Dakota Utilities Co.

Contact us by telephone

Our Customer Service Center can assist you with many account related requests, including checking balances, making payments, starting or stopping service, and much more.

Customer Service:
7 a.m. to 7 p.m. Monday through Friday
Phone:  800-638-3278
Fax:  701-323-3104

Contact us online

Our Online Account Services offer current account holders a wide variety of self-help options. These options include viewing your statement and account history, requesting service changes, as well as scheduling a payment plan. Please register ​and login to view these options and many more. If you are needing new service, please call us and a representative will be happy to assist you.

If you have comments, questions or concerns you would like to share with us, complete the form below. Please remember that we will not reply with account information without secure verification first. For example, requests to start, stop or transfer service cannot be processed via the contact form on this page.


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