IMPORTANT NOTICE FOR BERTHOLD, ND NATURAL GAS CUSTOMERS
Technicians will work until all customers have service restored. This will require someone aged 18 or older to be home to allow access to the natural gas appliances. If you are not home when the technician arrives, a door tag will be left on your door with instructions to contact customer service for assistance. If you have not received a door tag or a service technician has not arrived yet, there is no need to call. Crews will go door-to-door until all areas have been restored.
It is important that customers do not attempt to relight their own natural gas appliances. Please wait for an MDU Technician to relight your natural gas appliances and perform a safety check.
For more information regarding this natural gas outage, please visit our Incident Information page.
Service Point Audit
Montana-Dakota Utilities Co. has hired Suburban Consulting Engineering, Inc. (SCE) to conduct an audit of every service point we have within our five state service area. At the same time, Southern Cross will be conducting meter inspections on behalf of MDU.
ELECTRIC DISTRIBUTIONS UNDERGROUND FACILITIES INSPECTION
Montana-Dakota Utilities Co. has hired Davey Resource Group (DRG) to perform an inspection of 1/7 of MDU’s Electric Distributions Underground facilities. The inspection consists of physically visiting select underground facilities, viewing the facility from all angles, and taking multiple pictures of the facility.
Learn more about these projects by visiting our Special Projects page.
Property Portal for Property Owners and Landlords
View details and request changes to your Continuous Service Agreement online.
The following online tasks are available through the portal:
- Add or remove properties on your Continuous Service Agreement
- Check the service status of existing properties
- Determine if service at an address is in your name or a tenant’s name
Saving Money… Saving the Planet
Installing high-efficiency natural gas appliances in your home is a smart investment that will save you money and improve your comfort. Energy-efficient equipment makes your energy dollars go farther!
Montana-Dakota Utilities offers customers a variety of rebates through Conservation Improvement Programs. Visit the links below to learn more about how you can save energy and money.
Residential Incentive Programs
We’re committed to helping customers save energy and money. Check out our current incentive offerings.