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  • Customer Service
    • Online Account Services
    • Payment Options
    • Start, Stop, or Transfer Service
    • Assistance Programs
    • Understanding Your Bill
    • Property Owners and Landlords
  • Safety & Education
    • Outage and Storm Information
    • EMERGENCY Information
    • Call Before You Dig
    • Natural Gas Safety Tips
    • Is Natural Gas Cooking Safe?
    • Pipeline Safety
    • Powerline Safety
    • Gas Meter Location Guidelines
    • Cross Bore Safety
    • Landscaping Guidelines
    • Resources for Kids
  • Rates & Services
    • Residential Services
    • Business Services
    • Trade Ally Program
    • Home Protection Plans
    • Rates & Tariffs
    • Rate Cases
    • Wyoming Renewable Energy Credit Purchase Program
    • Builder Service Request
    • Electric Generation
    • Interconnection Requirements
  • Energy Efficiency
    • Savings for Your Home
    • Savings for Your Business
    • Energy Saving Tips
    • Renewable / Solar Energy
    • CCR Rule
  • What’s New?
    • Construction Updates
    • Special Projects
    • About Us
    • In the Community to Serve
    • News
    • Careers
    • FAQs
    • Survey
  • |
HomeIn the CommunitySurvey

Survey

Survey

Montana-Dakota Home » In the Community » Survey

 

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How are we doing?

We’re always looking for ways to improve how we serve our customers, and we’d love to hear from you what’s working and what we could do better. The survey should only take a few minutes and your responses will be invaluable as we strive to improve our customer service.

Please note, this is not a way to contact us regarding an emergency, or with questions regarding your service. Please call 800-638-3278 if you need to report an emergency or have questions regarding your service.



Customer Service
Have you contacted Montana-Dakota Utilities by phone, email, or social media?
Have you contacted Montana-Dakota Utilities by phone, email, or social media?

Please rate the Montana-Dakota Utilities Customer Service Representative you interacted with in the following areas:


Field Service
Have you had any face-to-face interaction with a Montana-Dakota Utilities representative?
Have you had any face-to-face interaction with a Montana-Dakota Utilities Representative?

What was the nature of the visit?
What was the nature of the visit?

Please rate the Montana-Dakota Utilities Representative you interacted with in the following areas:


Website
Site Visit
Would you like to provide feedback about www.montana-dakota.com?

What was your reason for visiting www.montana-dakota.com?
What was your reason for visiting www.montana-dakota.com?

How satisfied were you with your experience using www.montana-dakota.com based on the following attributes?


Overall Experience
Please feel free to provide any additional comments, concerns, or suggestions regarding your interaction with Montana-Dakota Utilities.
Would you like Montana-Dakota Utilities to contact you regarding your feedback?
Would you like Montana-Dakota Utilities to contact you regarding your feedback?
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How would you prefer to be contacted?
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Montana-Dakota Utilities Company

Montana-Dakota Utilities Company

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Latest News

Natural gas prices expected to be higher this winter heating season

October 5, 2022

National 811 Day a reminder to always contact 811 before digging

August 10, 2022

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