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Third Party Notification

If you are caring for someone else, you can protect them from utility service disconnection with Third-Party Notification from Montana-Dakota Utilities.

This service is offered to MDU customers who are at risk of losing their utility service due to nonpayment of past-due bills or service related situations.

Third Party Notification is designed to help:

  • elderly customers
  • infirmed customers
  • customers with language or reading problems
  • any customer in need of assistance

MDU will attempt to contact a designated third party (friend, relative, clergyman, social agency, bank, etc.) in writing or by telephone before discontinuing residential service. The third party is under no obligation to pay the overdue bills. If you know of someone who might benefit from this service, or if you have any questions about Third-Party Notification, please call us or send us an email.

If you wish to sign up for this service, fill out the form below and return it with your next bill payment.

South Dakota, Wyoming, & Montana Customers: Click here to download the Third Party Notification Form

North Dakota Customers: Click here to download the Third Party Notification Form

Be sure both parties involved sign the form.

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Customer Service
7:30 A.M. – 6:30 P.M. | Monday – Friday


Mailing Address:
P.O. Box 5603
Bismarck, ND 58506-5603