We consider disconnection a last resort when a customer's bill has gone unpaid. However if your bill remains unpaid and no payment arrangements have been made, we may disconnect your service during the heating season unless a residence is occupied by one of the following:
In addition, Montana-Dakota will not disconnect service when adverse weather conditions exist. Please keep in mind, if you are having difficulty paying your bill, call us right away so we can work with you and avoid service disconnection.
New customers with a satisfactory credit rating will not be required to pay a deposit. Also a deposit will not be required if any of the following conditions apply:
Montana-Dakota will refund your deposit plus interest after it has been held for 12 months providing you have maintained a satisfactory payment history during that period. The amount of your deposit depends on regulatory commission rules that might vary from state to state.
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